This week we talked about Communicating in the Internet Age.
Modern technology has made communicating easire and less costly but has had the unintended side effect of information overload. Managers are challenged to improve the quality of their communication because it is a core process for everything they do.
Links in the communication process include sender, encoding, medium, decoding, receiver, and feedback. Noise would be any source of interference.
In this chapter we also saw that e-mail, supposedly a real time saver has quickly become a major time waster. Organizations need to create and enforce a clear e-mail policy to improve message quality and curb abuses. Cell phone users need to be discreet and courteous to avoid broadcasting privileged information and/or offending others. Videoconferencing restricts how people communicate televised conteacts are more mechanical than face-to-face meetings.
Although telecomunicating can reduce travel time and expense and can offer employment to nontraditional employees, it restricts normal social contact and face to face communication in the workplace.
This weeks subject was a good opportunity to see how communication is important in the workplace, specially in times of such diverse workforce.
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